CALL US: 401-432-7750 or 001-781-989-9586 (Intl)
We hope Terrasil Wound Care will work for you. We understand results may vary from person to person, and cannot guarantee results, but we will happily refund your money if you are not satisfied with the product for any reason. If, after using Terrasil Wound Care, you are dissatisfied with its effectiveness in any way, you have a full 90 days (3 months) to return it and request a no-hassle refund.***
Just to be clear, we understand that using Aidance products means, well, "using them." So, do not be bashful about taking a full 90 days before making up your mind, or returning a completely empty jar or bottle. As long as you save the container and return it to us with an explanation of your dissatisfaction, we'll issue you a refund.
We are proud to announce that even with this generous guarantee policy, less than 3% of our customers worldwide choose to return an Aidance product. (This statistic reflects the average return rate from customers in 150 countries, over a 7-year period.)
Purchasing Aidance products is just the first step. We hope that you are satisfied with your experience of Aidance so far, and would like to offer further support to you throughout your use of our products. If you have any questions about applying Terrasil Wound Care or how it is working, please contact our Confidential Product Support service at 401-432-7750 or support@AidanceSkincare.com. Callers from outside the United States can reach our customer service line by dialing 1-781-989-9586.
***Valid for up to six products (including items that are free or discounted due to promotions) per customer per 90-day period. Refund is less shipping and handling, regardless of promotions.
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When you purchase two Terrasil Wound Care products, the third one is our free gift to you. It is our simple way of saying thank you for being a dedicated customer! Read More